Refund policy

RETURN POLICY

All Sales Are Final

Due to the nature of our products — perfume oils — we do not accept returns or exchanges under any circumstances. All sales are final.

We encourage you to read all product descriptions carefully and reach out with any questions before purchasing. We also strongly recommend starting with a smaller size to try a fragrance before committing to a full product.

Damaged or Incorrect Items

We stand behind every order we send out. If your package arrives damaged, leaking, or if you received the wrong item — please contact us within 7 days of delivery at hello@dainarituals.com with your order number and a photo of the issue. We will do everything we can to make it right.

Questions?

We are always here to help. Contact us at hello@dainarituals,com or after your purchase — we want every customer to be completely happy with their DAINA experience.

Refunds

Refunds are only issued in cases of damaged or incorrect items. If approved, your refund will be processed to your original payment method within 10 business days.